OPTIONAL product ensures continuous peak performance beyond standard warranty time frame
Protect your investment with Terra’s extended warranty
Support available online or via phone, fast replacements
Fan Filter Unit Extended Warranty
Terra’s extended warranty ensures continued performance of Terra-manufactured fan filter units and eligible components beyond the standard factory warranty period.
• Coverage Period: Parts coverage for 2 years from the date of shipment.
• Scope: Applies to Terra-manufactured mechanical and electrical components of the fan filter unit.
Exclusions: This warranty does not cover:
• Damage resulting from accidents, misuse, improper installation, or unauthorized modifications.
• Use of non-Terra replacement parts.
• Environmental conditions or force majeure events.
• HEPA/ULPA filters and other consumable filtration media, including defects, performance degradation, or damage. Filters are highly sensitive components and may be affected by handling, installation, and shipping conditions; therefore, they are expressly excluded from warranty coverage.
Filter Integrity and Performance Certification (Optional):
To reduce risk and ensure filter performance prior to installation, Terra offers an optional Filter Integrity and Performance Certification service.
Filters selected with this service are individually tested and documented to confirm they meet performance specifications before leaving our facility.
If a verified filter is found to be defective upon delivery, customers must notify Terra within 30 days of receipt. Verified issues may qualify for replacement at Terra’s discretion.
Additional Terms:
• Warranty is non-transferable and valid only for the original purchaser
• Services listed on a quote at zero quantity are not included in the total price or warranty coverage
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.
