- OPTIONAL SERVICE White Glove Delivery goes beyond curbside delivery by bringing your equipment directly to its installation location
- Provides a convenient, hassle-free receiving experience; let our professional delivery team handle the heavy lifting
- Allows your team to focus on getting your new equipment into service instead of managing freight, packaging, and cleanup
Services
White Glove Delivery Service
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Summary
- • OPTIONAL SERVICE White Glove Delivery goes beyond curbside delivery by bringing your equipment directly to its installation location
- Provides a convenient, hassle-free receiving experience; let our professional delivery team handle the heavy lifting
- Allows your team to focus on getting your new equipment into service instead of managing freight, packaging, and cleanup
- White glove delivery service includes:
- Inside delivery to the designated room on the first floor of your facility.
- Placement of the product in your requested location.
- Unpacking and removal of packaging materials.
- Removal and disposal of boxes, pallets, and other shipping debris.
- Two-person delivery team for safe handling of large or heavy equipment.
- Requirements:
- Clear, unobstructed access from the building entrance to the final destination within a commercial facility.
- The service is designed for standard first-floor deliveries only.
- Additional charges may apply for special delivery requirements, including:
- Second-floor or higher deliveries.
- After-hours, weekend, or scheduled appointment deliveries.
- Restricted access, stairs, or other non-standard site conditions.
- Extended carry distances or other services beyond the standard scope.
Specifications
Features and Benefits
Manufacturer, Distributor and Service Provider
Terra is not just a product manufacturer, we provide a suite of services to help our customers navigate the complex process of ensuring their equipment is operational
Complete Project Transparency
Terra is dedicated to complete transparency on project status, shipment tracking, and installation scheduling
Complete Order Transparency
Using Terra’s OnTrak system, our customers can view real-time production updates, receive shipment notifications and track their orders until they arrive at their facility