I had an excellent experience today ordering a Nitrogen-purged desiccator cabinet.  I received quick and professional customer service from Mitch.  He helped me through the process of making crucial decisions and placing the order in a timely fashion.  I really appreciated it.

We are in the process of buying an ISO 4 cleanroom from Terra and the person that I have been interacting with is sales specialist Michelle Bua. She is quite knowledgeable about their products and timely in her responses. She also provides relevant information and shares her experiences with me regarding previous projects without divulging sensitive information.

Sales engineer, Austin Ruck, immediately identified my product in Terra’s standard catalog when I fully expected to request a customized enclosure.  He gave me immediate consultation, pricing and expected delivery dates.  Great job, Austin!

The entire process was smooth, delivered on time, and handled with great care. Once we received the cleanroom building materials, I needed a couple of wiring questions answered. Monica was a great help in pointing me in the right direction.

I worked with Michelle Bua on getting the correct replacement filter ordered for one of our pass-throughs.  She was an absolute pleasure to work with.  She identified the part quickly and communicated every step of the way until I had the part installed.

December 2021

I have been working with Taso Giokas for a couple of months now as the company I work for details out our cleanroom needs. He has been very helpful in guiding us through the nuances of getting a cleanroom on order. I would definitely recommend working with Terra because they will go the extra mile to help you understand your available choices.

January 2022

We want to commend John Briggs for his excellent service. Here at TruTag Technologies, we have custom pass through doors that required modified parts. He has gone way beyond the normal level of customer service. His is very professional and his knowledge is exceptional. Thanks again to John for the service provided. Aloha!

October 23rd, 2021

I want to thank Terra Universal for their expediency and efficiency during our purchase of 7 soft wall clean rooms for our pharma plant. Ray San Filippo was a pleasure working with and was a huge part in getting these to our manufacturing plant in Georgia. The soft wall clean rooms made it to our site exactly when Ray said they would arrive and we will be able to begin our clinical trials in just a few short days. I would also like to thank the entire Terra team for making this happen. Our facility will definitely be using Terra in the future.

March 19th, 2020

I talked with Nathan and he was very informative, quick responding and gave me all the info I needed for my concerns! We had a laminar flow chamber that worked great but needed some maintenance and new filters. He provided me a quick quote with good info. Great experience and I would recommend this company for laboratory purchases. Thanks again Nathan!

February 2021

Eddie was the sales associate that helped me with my glovebox order. He was very knowledgeable about all of the products and answered my questions very patiently. He also responded to my phone calls and emails within a day, if not immediately. I am very happy with the customer service that I received at Terra Universal.

August 2021

Our company was in need of a new lab equipment. We contacted Terra Universal for a quote. Miss Michelle Bua quickly returned our request and prepared the quote the very next day. She also identified and suggested related accessories to go with the quote, which was very helpful. She followed up with us regularly until the order was placed. She kept us informed of the status of our order and the expected delivery date. Overall, we are very happy with Michelle's service and would highly recommend her for any future purchases.

August 2021

Inkbox has been using Terra Universal portable clean rooms for two years. We’ve been able to grow our business without having to remodel our building. As our requirements change, we simply purchase additional clean rooms. Terra Universal clean rooms also really helped us expand quickly when Covid 19 hit, so we were able to adequately space our employees quickly and efficiently by expanding our clean room footprint.

I have used Terra Universal for the last 15 years at various facilities. Terra has always provided great quality materials and has always been a pleasure to work with. My most recent experience with Terra Universal was to supply gowning equipment for a COVID related facility and I worked with Michelle B. who was able to get me same day pricing, revise the quote same day from changes that my client needed and was even able to get me my materials ahead of the estimated lead-time. I would highly recommend using Terra Universal for your cleanroom needs.

Monica and Ray both helped us quickly expedite some laminar flow benches that were critical to our program's success. Due to their fantastic service we plan to return to Terra Universal again and again.