Here at Terra Universal, we’ve made it our mission to offer the best possible lead times in the industry. In addition to aggressive stocking programs and streamlined fulfillment, Terra Universal also offers several services that ensure you receive your products as quickly as possible.
Terra FasTrak Guaranteed Delivery Services
FasTrak 24/7 guarantees to meet the shipping date YOU specify, regardless of quoted lead times.
Terra Universal can provide FasTrak 24/7 service for both in-stock products and custom orders.
Examples of FasTrak 24/7 services include:
Assigning a dedicated senior expediter
Assigning a dedicated production team and up to three shifts per day
Eliminating internal purchase approvals to speed the receipt of parts and materials
Terra FasTrak service fees are only meant to cover the cost of additional Terra services, they are not designed to generate profit. If Terra fails to ship on or before the specified date, Terra will refund up to 100% of the FasTrak charges at the client's request. This guarantee does NOT cover direct, special, consequential, or other damages. It is strictly limited to 100% of the amount paid for the FasTrak service.
The FasTrak 24/7 refund policy does not apply when a specified ship date is missed due to factors outside Terra's control, such as vendor performance or shipping company delays. The FasTrak 24/7 guarantee DOES apply in instances where the shipping date is missed due to Terra's own negligence.
Terra Quick Ship Plus Service
Terra's QuickShip Program includes thousands of in-stock, ready-to-ship, ready-for-delivery products.
Examples of Quick Ship Plus-eligible products include:
The Quick Ship Plus service is available for orders of in-stock, turnkey products that do not require any additional assembly before shipment. This service guarantees that the order will be delivered on or before the date indicated, or the charges for the Quick Ship Plus service will be refunded in full upon the client's approved request.
This guarantee does not cover any direct, special, consequential, or other damages, and is strictly limited to 100% of the amount paid for the Quick Ship Plus service. In alignment with FasTrak programs, In the case that shipment delays arise due to factors that are within Terra's control, Terra will refund up to 100% of the Quick Ship Plus fees. This guarantee does NOT cover direct, special, consequential or other damages and is strictly limited to 100% of the amount paid for Quick Ship Plus service.
Terra Quick Build Program
Terra's QuickBuild Program includes dozens of products with stocked components ready for quick assembly and shipment in 5 days.
Quick Build services are available for Terra products assembled with in-stock, on-hand components. Therefore, Terra can provide these items assembled and ready for shipment within 4 - 6 business days.
Available Certified ISO Grade Designs: ISO 6, ISO 7, ISO 8
A noncontaminating solution for awkward service or transfer challenges in a cleanroom or lab
Cleanroom Service Cart features an all-electropolished 304 stainless steel frame
Removable polypropylene shelves for easy cleaning, or to make room for oversized objects
Versatile design accommodates tanks, cylinders, drawers, reservoirs and other bulky items
Includes 4" stainless steel casters with non-contaminating polyurethane wheels
Polypropylene shelves resist acids and other chemicals
Handles tilt for comfortable handling or to accommodate objects resting on the shelf
Choose among five standard sizes or give us your custom requirements, including cut-outs for gas cylinders (22-122 cu. ft.), tanks and reservoirs, drawers or other containers
Removable polypropylene shelf inserts make it easy to reconfigure or clean and sterilize the cleanroom service cart. Lift up out of stainless steel frame.
The versatile design of the Cleanroom service cart accommodates tanks, cylinders, drawers, reservoirs and other bulky items, solving awkward service or transfer challenges in a cleanroom environment.
Caster; 4" diameter, Heavy Duty, Phenolic Wheel, Stainless Steel, no Brake
Continuous Product Improvement
At Terra, we strive to develop and produce the highest quality products for our customers to improve health, safety, performance, and yields. Our product quality is enabled by high-grade manufacturing equipment and processes, 50 years of engineering and application expertise, and our commitment to continuously improve.
Products Tailored to Your Cleanroom Environment
Provide Terra with your desired ISO Grade™ design. We will tailor the product to meet your criteria and certify it with a report appended to your invoice. Certificate includes all the necessary information to streamline audits and facility compliance.
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.