- Quick Ship Plus – Guarantees to meet the ship date that you specify, irrespective of quoted lead times
- Only available on orders for in-stock, turnkey products requiring no additional assembly prior to shipment
- For built-to-order products or stocked items requiring pre-shipment assembly, ask about Terra’s FasTrak expediting service
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Services
Quick Ship Plus
Custom-configured product: Please request quote. Terra will contact you for requirements.
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Summary
- Quick Ship Plus – Guarantees to meet the ship date that you specify, irrespective of quoted lead times
- Only available on orders for in-stock, turnkey products requiring no additional assembly prior to shipment
- For built-to-order products or stocked items requiring pre-shipment assembly, ask about Terra’s FasTrak expediting service
- Terra's Quick Ship Plus service allocates added resources to guarantee the ship date that you require.
- Service includes:
- - Assigning a dedicated production team to meet the required ship date.
- - Assigning a dedicated logistics team to coordinate with Terra’s shipping partners to meet the specified ship date.
- - Reporting order progress daily to senior management.
- NOTE:
- Quick Ship does not expedite the delivery service which is handled separately by the carrier.
- Terra’s Quick Ship Plus limited guarantee is to ship the order on or before the date indicated or refund up to 100% of charges on the client's approved request. This guarantee does NOT cover direct, special, consequential or other damages and is strictly limited to 100% of the amount paid for Quick Ship Plus service.
- The refund does not apply when a specified ship date is missed due to factors outside Terra's control (deliveries by shipping companies, force majeure) and random factors (accidents).
Specifications
Features and Benefits
Manufacturer, Distributor and Service Provider
Terra is not just a product manufacturer, we provide a suite of services to help our customers navigate the complex process of ensuring their equipment is operational
Complete Project Transparency
Terra is dedicated to complete transparency on project status, shipment tracking, and installation scheduling
Complete Order Transparency
Using Terra’s OnTrak system, our customers can view real-time production updates, receive shipment notifications and track their orders until they arrive at their facility