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Product Details

  • •  OPTIONAL SERVICE White Glove Delivery goes beyond curbside delivery by bringing your equipment directly to its installation location
  • Provides a convenient, hassle-free receiving experience; let our professional delivery team handle the heavy lifting
  • Allows your team to focus on getting your new equipment into service instead of managing freight, packaging, and cleanup
  • White glove delivery service includes:
  • Inside delivery to the designated room on the first floor of your facility.
  • Placement of the product in your requested location.
  • Unpacking and removal of packaging materials.
  • Removal and disposal of boxes, pallets, and other shipping debris.
  • Two-person delivery team for safe handling of large or heavy equipment.
  • Requirements:
  • Clear, unobstructed access from the building entrance to the final destination within a commercial facility.
  • The service is designed for standard first-floor deliveries only.
  • Additional charges may apply for special delivery requirements, including:
  • Second-floor or higher deliveries.
  • After-hours, weekend, or scheduled appointment deliveries.
  • Restricted access, stairs, or other non-standard site conditions.
  • Extended carry distances or other services beyond the standard scope.

On a tight schedule? Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*

  • FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
  • FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
  • FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.

Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.

 * Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.