Here at Terra Universal, we’ve made it our mission to offer the best possible lead times in the industry. In addition to aggressive stocking programs and streamlined fulfillment, Terra Universal also offers several services that ensure you receive your products as quickly as possible.
Terra FasTrak Guaranteed Delivery Services
FasTrak 24/7 guarantees to meet the shipping date YOU specify, regardless of quoted lead times.
Terra Universal can provide FasTrak 24/7 service for both in-stock products and custom orders.
Examples of FasTrak 24/7 services include:
Assigning a dedicated senior expediter
Assigning a dedicated production team and up to three shifts per day
Eliminating internal purchase approvals to speed the receipt of parts and materials
Terra FasTrak service fees are only meant to cover the cost of additional Terra services, they are not designed to generate profit. If Terra fails to ship on or before the specified date, Terra will refund up to 100% of the FasTrak charges at the client's request. This guarantee does NOT cover direct, special, consequential, or other damages. It is strictly limited to 100% of the amount paid for the FasTrak service.
The FasTrak 24/7 refund policy does not apply when a specified ship date is missed due to factors outside Terra's control, such as vendor performance or shipping company delays. The FasTrak 24/7 guarantee DOES apply in instances where the shipping date is missed due to Terra's own negligence.
Optical safety sensors monitor chamber threshold with an infrared crossbeam, opening the door when the path is obstructed | 6771-00 displayedHigh-Speed Roll-Up Door Obstruction SensorIf either of two photoelectric sensors mounted along the inside edge of each chamber entrance detects an obstruction, the pass-through door reverses and the TUI logo flashes to prevent system damage.
Touch controls allow personnel to easily operate the pass-through even when carrying parts or equipment | 6705-31C displayedTouch PanelThe flat touch interface is easy to clean and operated by gloved personnel and impervious to moisture; includes emergency stop.
Lasers mounted on the ceiling of the chamber monitor the position of the doors to ensure proper interlock operation | 6705-31C displayedDoor Position SensorsLaser sensors mounted on the ceiling of the chamber monitor the position of the doors for proper interlock sequencing.
The interlock can be disabled for pass-through cleaning and maintenance | 6705-31C displayedInterlock Override SwitchKey switches allow the door interlock to be disabled for chamber cleaning and maintenance.
The Cleanroom Roll-Up Door is designed to be easy to install in either a Terra Universal Modular Cleanroom or an existing building. Â The two sides of the door frame are fitted into the wall cut-out and fastened together. Â The door motor housing is then mounted at the top of the door frame, along with the electrical box that houses the control board. Â The slatted aluminum door feeds out of the motor housing and into the tracks built into the door frame. Â The power cord extends from the control box on top of the motor housing and can be connected to any standard outlet.
Refer to the Roll-Up Door manual for more detailed installation and operating instructions.
Continuous Product Improvement
At Terra, we strive to develop and produce the highest quality products for our customers to improve health, safety, performance, and yields. Our product quality is enabled by high-grade manufacturing equipment and processes, 45 years of engineering and application expertise, and our commitment to continuously improve.
Products Tailored to Your Cleanroom Environment
Provide Terra with your desired ISO Gradeâ„¢ design. We will tailor the product to meet your criteria and certify it with a report appended to your invoice. Certificate includes all the necessary information to streamline audits and facility compliance.
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.