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Here at Terra Universal, we’ve made it our mission to offer the best possible lead times in the industry. In addition to aggressive stocking programs and streamlined fulfillment, Terra Universal also offers several services that ensure you receive your products as quickly as possible.
FasTrak 24/7 guarantees to meet the shipping date YOU specify, regardless of quoted lead times.
Terra Universal can provide FasTrak 24/7 service for both in-stock products and custom orders.
Examples of FasTrak 24/7 services include:
Terra FasTrak service fees are only meant to cover the cost of additional Terra services, they are not designed to generate profit. If Terra fails to ship on or before the specified date, Terra will refund up to 100% of the FasTrak charges at the client's request. This guarantee does NOT cover direct, special, consequential, or other damages. It is strictly limited to 100% of the amount paid for the FasTrak service.
The FasTrak 24/7 refund policy does not apply when a specified ship date is missed due to factors outside Terra's control, such as vendor performance or shipping company delays. The FasTrak 24/7 guarantee DOES apply in instances where the shipping date is missed due to Terra's own negligence.
Terra's QuickShip Program includes thousands of in-stock, ready-to-ship, ready-for-delivery products.
Examples of Quick Ship Plus-eligible products include:
Terra's Quick Ship Plus service provides the necessary resources to guarantee the required delivery date.
The Quick Ship Plus service is available for orders of in-stock, turnkey products that do not require any additional assembly before shipment. This service guarantees that the order will be delivered on or before the date indicated, or the charges for the Quick Ship Plus service will be refunded in full upon the client's approved request.
This guarantee does not cover any direct, special, consequential, or other damages, and is strictly limited to 100% of the amount paid for the Quick Ship Plus service. In alignment with FasTrak programs, In the case that shipment delays arise due to factors that are within Terra's control, Terra will refund up to 100% of the Quick Ship Plus fees. This guarantee does NOT cover direct, special, consequential or other damages and is strictly limited to 100% of the amount paid for Quick Ship Plus service.
Terra's QuickBuild Program includes dozens of products with stocked components ready for quick assembly and shipment in 5 days.
Examples of QuickBuild-eligible products include:
Quick Build services are available for Terra products assembled with in-stock, on-hand components. Therefore, Terra can provide these items assembled and ready for shipment within 4 - 6 business days.
Shop Terra Universal Online for immediate pricing or configure your components and accessories for quoting. For help with configuration, large purchases, and application expertise, contact your Terra sales specialist.
Mon - Fri, 09:00 AM - 08:00 PM PST
Tel: +1 (714) 578-6100
Email: [email protected]
• Marks & Listings: CE, UL, ULC
Even the slightest static discharge can spell disaster for today’s delicate components. Because the dangers of ESD (electrostatic discharge) are amplified in a low humidity environment, Terra strongly urges that you consider these measures as part of your static control program.
Static electricity is an excess or deficiency of electrons on a surface. The total number of deficient or excess electrons determines the charge on that surface. A surface exhibiting an excess of electrons is charged negatively, and an electron-deficient surface is charged positively.
Although static electricity has plagued the semiconductor manufacturing industry ever since the advent of integrated circuitry, its effects pose especially serious problems to today’s miniaturized, sophisticated, and expensive components. These devices can be seriously damaged or destroyed by charges much smaller than a person can typically detect.
Electrostatic charges are usually generated by friction between and/or separation of two dissimilar materials, at least one of which is a nonconductor or a poor conductor of electricity. The accumulated charge (static) resides on the surface of, rather than within, the charged nonconductive object.
Electrostatic discharge (ESD) occurs when an accumulated charge (which may be present on an operator, the operator’s clothing, or on any other non-conductive object) is discharged through a conductor (which may be part of a wafer, a chip, or a packaged device), and it may occur whenever the electrostatic potential corresponding to accumulated charge is great enough.
Acrylic, the most common plastic used in storage enclosures, is a prolific static generator. The act of cleaning an acrylic desiccator with a cleanroom wiper is enough to generate surface charges that can discharge onto semiconductor components. One way to avoid potentially disastrous static damage is to select Static-Dissipative PVC.
This material not only dissipates static charges safely, but it also eliminates the particle attraction that static charges create. Surfaces stay clean, inside and out, making this material perfect for use in Class 1 cleanrooms.
Because static-dissipative PVC is transparent and highly durable, it can be used in place of acrylic in nearly any application, desiccators included. It features a surface resistivity of approximately 107 ohms per square, placing it in the “dissipative range”. It is completely noncontaminating—with no measurable outgassing—and it resists a wide range of chemicals.
Note: To protect Static-Dissipative PVC surfaces, desiccators made of this material must include stainless steel shields installed at the bottom of each chamber.
Fabricated of clear acrylic or Static-Dissipative PVC, Static-Safe Storage Systems provide full 360-degree viewing of stored components. Solvent-welding and contamination-free materials guarantee a clean environment free of outgassing. Static-Safe desiccator cabinets house from one to four compartments of two different widths (see dimensional chart). Because our desiccator components are standardized, you can easily replace a damaged door.
The system's 304 stainless steel trays create a Faraday cage that shields stored materials against electro-static discharge (ESD). They can be easily removed and used as handling trays, eliminating the need to touch—and possibly to contaminate—sensitive microelectronic components.
The trays mount easily into the system's runners to become slide-out drawers. Runners feature an easy-glide suspension system that supports up to 40 lbs (18.1 kg). when fully extended and allows full access to every inch of drawer space. Two-drawer compartments provide 5.25" (133 mm) of clearance and include 5”-deep (127mm) trays suitable for 4" (102 mm) waffle packs; three-drawer compartments provide 3.1875" (81 mm) of clearance and are available with 2”-deep or 3”-deep trays, suitable for 2" (51 mm) waffle packs.
Stainless steel inlays, included in Static-Safe desiccators with 2”-deep trays, are slotted every .375” (10 mm) to permit easy insertion of stainless steel dividers (order separately). Inlay packages allow front-to-back storage of up to 192 2-inch waffle packs (with retaining dividers) in small trays, and up to 240 2-inch waffle packs in large trays.
For enhanced static-control, select a Static-Safe Desiccator made of static-dissipative PVC, which dissipates surface charges that can attract and hold particles.
Although the Static-Safe desiccator configuration does not form the closed box that Faraday described, both shield and tray are at the same potential and no electric field can exist within the volume they enclose. This effect can be demonstrated simply by directing an electrical discharge at the opening between the shield and the tray. The discharge never enters the cavity, and any stored materials inside remain completely shielded from the effects of the discharge.
On a tight schedule? Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.